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Health Care Dissatisfaction
GE Healthcare Camden Group and Prophet on Wednesday published the results of a study that found about 81% of the people they surveyed are dissatisfied with their health care experience. While this is a US study i2P believes that a similar situation exists here in Australia. The study also found a gap between what providers […]
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Alliance Boots will Spearhead a Global Onslaught with our Goverment’s Assistance
The news broke last week that Alliance Boots was making plans to enter the Australian market. This appears to be another step in the global concentration of community pharmacy, which Australian pharmacy has been able to withstand. Until now. The original Boots pharmacy group, a UK-based company, was recently taken over by the largest retail […]
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A Pharmacy Clinical Service Model – Innovating and Adapting from Others
Recently, in my capacity as a management consultant, I was asked to review some policies for a security company I had an association with, in a health capacity. Security guards, because of their continual work during the night and early mornings, suffer from health problems related to their interrupted circadian rhythms. The first casualty is […]
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The Evolution of the Walk-In Clinic to Urgent Care Clinic
Australian pharmacy is now well behind its US and UK counterparts in the development of walk-in clinics and appears almost frightened, certainly reluctant, to build on this obvious platform that has proven successful in re-aligning many large pharmacy groups back to a balanced core health business. CVS in the US appears to be the main […]
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Blackmore’s New Flagship Store – Now There’s a Model for Pharmacy!
Blackmores have designed and opened an innovative flagship store that offers the complete wellbeing experience, with rooms for private consultations with qualified naturopaths, a modern ‘Mindful Ocean’ system to assess mindfulness, the Wellbeing Bar for food and drink tasting as well as offering the comprehensive Blackmores’ product range. Located on Level 5 of Westfield, Bondi Junction, the […]
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Collaboration- What does it mean for health professions?
The new “buzz” word floating around the health professions is “collaboration”. In the same breath it is linked to other expressions such as “patient-centred homes” or “patient-centred neighbourhoods”. But what does it all mean – particularly when referenced in respect of community pharmacy? Starting with the dictionary terminology we find collaboration means: 1. “the action […]
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Taking the Initiative with Co-Pay
Chemist Warehouse, as you would have imagined, has taken the initiative to discount the co-pay for PBS prescriptions by $1.00. The impact on a retail pharmacy like the warehouse model is not quite the same as for a community pharmacy, because budgets for retail pharmacies are geared for lower profit percentages combined with higher turnover […]
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A Home Doesn’t Need to Have a Single Roof – Because it Might Need to be a Neighbourhood
The “buzz words” floating around the newly discovered world of primary health care are “Patient-Centred Homes”, a concept where a focus is generated on a patient through a triage process where patients are provided an efficient sequential introduction to the health resource most required by those patients under the one roof. Results to date in […]
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What Does Domino Pizza and Pharmacy-in-the-Home Service hold in Common?
One of the realities of an ageing population is that pharmacies will need to have a presence in a patient’s home as elderly people begin to lose their mobility and become more fragile. As lifespans increase, the number of family members able to provide support also diminishes (as they die off themselves or become equally […]
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Pineapple Express – A Retail Store Concept for the Sale of Marijuana
Editor’s Note: The Pineapple Express has engaged design firm, The McBride Company, to envision the future of cannabis culture (and consumerism). While the laws in the US are completely different to Australia (some states in the US allow recreational use of marijuana) it is not beyond expectation that a similar culture will emerge in Australia. […]