Editor’s Note: My generation has long lived with the concept of the “glass ceiling” for women in senior management positions and as pharmacy owners. I have never personally felt that I was discriminatory against women in any workplace situation that I was involved with, but I guess that is really for others to judge.
But I have had two stand-out experiences of feminist discrimination in my pharmacy career that did take me by surprise.
The first involved being called to provide a locum service over a Christmas/New Year holiday period in a Tweed Heads extended hours 24/7 pharmacy.
There had been some difficulty in recruiting someone to accept this particular assignment.
When I arrived at the nominated time, there was a line-up of patients outside the shop and I was immediately enmeshed in a pressure cooker atmosphere.
All staff were female and it appeared that I was drawn from the bottom of the pack because there was simply no other female person able to fill the position.
That a female pharmacist was the preferred situation was made clear to me very quickly.
There was no dispensing technician, so there was a short lead-time before I deciphered the system dispensing process and there was no person able or willing to give me a briefing on local knowledge.
Further shocks awaited as I was told that there was nobody available to prepare morning tea (“Just make it yourself!”) nor was there anybody able or willing to purchase some lunch for me.
Fortunately, I had previous experience of these situations so I always arrived with sandwiches, fruit and a plentiful supply of protein drink.
However, I was unprepared for when I was able to enter the lunch room for a bite to eat, where I found the walls of that room covered in large photographs of young men (with designer stubble) and all completely naked.
I must admit that it was a creepy feeling being surrounded by dozens of naked men all pointing in my direction!
Each working day was 14 hours with a 1.5 hour drive each way.
The constancy of pressure, the lack of courtesy and the fatigue levels at the end of each day are still etched in my memory.
The second instance occurred when I accepted a locum position in a public hospital.
Having never worked in a public hospital before, I do admit to being a bit nervous when I arrived in the pharmacy department ready to start work.
There were some brief introductions and then magically everyone disappeared, leaving me without any form of orientation or briefing as to what my duties would be.
There was only one person left in the department at that moment – a female pharmacy assistant.
She glared at me and then said quite abruptly, “Don’t expect me to make your morning tea for you!”
My usual method of defence on these occasions is a surprise offensive attack.
So I presented her with a cup of tea at the appropriate time – and she was dumbfounded!
Having achieved a degree of success I continued to make her morning tea each day, and she capitulated about four weeks later and offered the return favour.
That started one of the most satisfying periods in my professional life, because that single action created a cooperative and collaborative atmosphere that eventually found me as director of pharmacy with a highly motivated team embracing nurses, pharmacists and pharmacy assistants, all working harmoniously under the pharmacy banner. The nurses were a group of Workcover-injured nurses that were literally “dumped” into the pharmacy department because they could not legally work in their usual wards.
They arrived without any training or direction, and without notice.
That the clinical team went on to become the recipient of a range of awards is a story for another time.
Meanwhile, the story that follows from the University of NSW publication BusinessThink contains another concept that I had never considered.
That is the concept of women who were inhibiting their fellow female counterparts from progressing up the ladder.
Are some female leaders pulling up the ladder after they climb it?
One reason is that women are still viewed as the primary carer when it comes to looking after children or parents. They are far more likely to be working part-time which impacts on career progression. The predominance of men in boardrooms and senior management roles is also cited as an institutional barrier to women’s progress.
But there’s another, nagging possibility for a lack of women in power, that no one likes to talk about very much, could women be their own worst enemies?
Undaunted by the controversy this subject arouses, a new study from University College London’s (UCL) School of Management argues that women’s competition with other women is a factor that may be holding them back.
Sun Young Lee, an assistant professor at UCL, found women experience competition with female co-workers more negatively than men do because female peer culture values harmony and equality more than male peer culture.
Among men, competition and hierarchical ranking in the workplace is viewed as healthy – just like on the sports playing field – and so men’s work relationships tend not to suffer from competing with each other.
But competition among women is seen as at odds with the ‘norm’ of female relationships, which are widely held to be more supportive.
‘Women appear to experience additional personal stress when they are in competitive situations and often respond negatively’
– GIGI FOSTER
”When competition exists, it can strain women’s work relationships,” says Lee. “Women can struggle to interact well with female co-workers, becoming overly cut-throat and mean – which can restrict their career progression.”
Where power lies
According to Teawna Pinard from The Huffington Post, the idea of women climbing the ladder and pulling others up behind them has largely not come to pass – because women are too busy comparing themselves with other women.
”Eaten away by insecurity, they undermine not only their own leadership chances but other women’s chances, too. Gossip and passive aggression are often the weapons of choice,” says Pinard, who cites the most recent survey from the Workplace Bullying Institute in the US.
It found that male workplace bullies target women 57% of the time, but female workplace bullies are significantly more likely to pick on other women – 68% of their targets are female.
Gigi Foster, an associate professor of economics at UNSW Business School, doesn’t buy the argument that women are preventing women from getting ahead. She thinks disparity between the sexes is more to do with where power lies.
“When there is a lot of hierarchy, and men have all the top jobs and women all the bottom or middle-ranking jobs, it becomes more a question of how women behave differently with people who have power and those who don’t have much power,” says Foster.
However she agrees that women seem to respond less well to competition than men and thinks its roots may lie in the early evolutionary division of roles where males were hunter-gatherers and competed for leadership in a group.
“I have observed differences in behaviour between men and women in team settings. Women appear to experience additional personal stress when they are in competitive situations and often respond negatively.
“In similar situations, men feel stimulated to do better; they understand competition for its benefits. Men aren’t setting out to crush each other necessarily, but there’s an element of brotherly competition,” says Foster.
Disagreeable character traits
Perhaps it’s not so surprising that competition among women is fierce. In the US, women presently hold only 4% of CEO roles in the S&P top 500 listed companies. There is no record of any senior businesswoman using her position of power to address the gender pay gap, for example, either in the US or Australia.
Indeed, earnings inequality between elite businesswomen and other women employees has doubled since 1980, according to research from the Pew Centre in the US. More than 200,000 women were earning US$250,000 or more in 2010, compared with the median average annual female wage of US$33,000.
While it’s partly understandable that women who have worked hard to reach positions of power don’t want to rock the boat too much, it still leaves open the question of whether women are actively working against their own sex.
Ben Walker thinks perceived meanness isn’t gender exclusive but is more a function of the seniority of the position, and a trait of the type of person attracted into high-level jobs.
The postdoctoral research fellow in the school of management at UNSW Business School has studied psychopathology in leadership and says: “One of the main personality indices of people who rise to the top of organisations is that they tend to be more disagreeable, more competitive and less worried about social niceties. On the whole, men [in leadership roles] tend to fit this description more often.”
But research shows that women in leadership positions are less liked than men in the same roles and are perceived less favourably by peers and employees, adds Walker.
’The constant need to compete with female co-workers can leave some women lacking the support from other staff they need to succeed’ – SUN YOUNG LEE
As a woman who has worked across the world, says Lee, “I’ve long observed that women take competition with other women much more personally than men take competition with other men. My research provides support to such an observation.”
In seeking the roots to this behaviour, we could consider the work of Joyce Benenson, a professor of psychology at Emmanuel College, Boston, who has studied competition between women and estimates that it takes three principal forms.
One of these relates to high-status and very attractive women who, because they need less help from other women, are less motivated to invest in other women (who represent potential competition) and thus more likely to encounter hostility.
According to Benenson, a common way women deal with the threat represented by a powerful or beautiful woman is by insisting on standards of equality, uniformity and sharing for all women in the group and making these attributes the ‘norm’ of proper femininity.
On the other hand, feminist psychology argues that it’s not biology but social mechanisms that drive competition among women – due mainly to the fact that women, raised in male-dominated society, internalise the male perspective (the ‘male gaze’) and adopt it as their own.
Many women, according to this argument, see other women as a threat to their identity, achievement, power and value, instead of the male establishment that controls their lives. It’s what Marxist sociologists would call “false consciousness”.
Whatever explanation you favour, it’s clear that women are in a double bind. Damned if they do and damned if they don’t. And from a business perspective, cut-throat competition may be discouraging women from climbing the ladder.
“The constant need to compete with female co-workers can leave some women lacking the support from other staff they need to succeed,” says Lee.
Lee has no magic bullet but suggests that organisations with a majority of female employees may be better off switching tack and organising work in a way that fosters a less competitive environment. How that translates into productivity and profit seems a likely subject for another research paper.
This article was first published in BusinessThink.