Health Literacy – A Concept for a Valid Direction for Community Pharmacy
Recently, I had a conversation with a health professional involved in the public health system. Research had emerged that large pockets of populations were experiencing […]
Human Resources
Guardrails – Why they Need Continual Analysis and exist with a Balanced Direction
Guardrails “A large, freshly-paved parking lot has no boundaries. You can drive in any direction, free to speed to your destination. But once there’s more […]
The Amazon Supermarket (and Pharmacy) Coming to a Place Near to You
Just before Christmas 2016 i2P alerted pharmacists to a global retailer (Amazon) making plans to enter the Australian market with a massive retail offering (see […]
Design for a Medication Safety Plan
The problem of creating a quality professional pharmacy practice for community pharmacy is often in conflict with the metrics required to provide a solid business […]
Patient impressions
Do we really understand how your patients perceive us? Experts agree that our patients form an opinion of our practice in a matter of seconds. […]
Onboarding – a Key Word to Learn for Your Future Profitability
In planning resources for a pharmacy I often pose the question: “Which of the two resources of staff and patients is the most important, and […]
The Starting Points for Change – Education and Cultural Adjustment
Most people working in community pharmacies recognise that there is a need to change. But the change needed is so broad that the starting point […]
Marketing Focus – Essays on Management and Marketing Issues
INTRODUCTION Time could be against you. Business owners and managers who have addressed the consequences of GFC (Global Financial Crisis) and the mining sector downturn […]
For Future Growth & Stability – Add an Advisory Board
Pharmacy Practice requires a clearly defined infrastructure (physical and conceptual) before the product of a pharmacy practice can be delivered. Since the bottom of the […]
Mean girls who impede the success of other women
Editor’s Note: My generation has long lived with the concept of the “glass ceiling” for women in senior management positions and as pharmacy owners. I […]