Arrogance and business don’t mix
Arrogance should not be a part of pharmacy practice at any level. It tends to creep in to a pharmacy business presentation, often at a point in time when it has reached a high level of achievement, That allows for complacency to set in and consumer needs become less recognisable. A pharmacy's culture is always in need of review with its values perpetually tested. Only then can arrogance traits be recognised and eliminated.
In a village long ago lived a young boy who loved nothing as much as competing in athletic contests.
Because he was fit and strong, he usually triumphed and grew to love the adulation he received from the villagers around him.
One day he challenged two other youths to a race from one end of town to the other.
The villagers all lined up to watch.
The boy won, and the townspeople cheered wildly.“Another race!” the boy demanded, greedy for more praise. “Who else will race me?”
Two more young men stepped up, and again the boy won handily.
He laughed in pride as the villagers cheered – though they were a little less enthusiastic than before.
“Who else wants to race me” the boy said. “Come on, are you all afraid?”

So she prodded two elderly men to challenge him.
They could barely make their way to the starting line, but they seemed willing to compete.
How could he win the applause he craved by beating two old men who could hardly stagger two steps?
No one likes arrogance.
Have you ever worked with someone who is arrogant?
It’s not a pleasant experience.
It is the most readily acquired, the easiest to justify and the hardest to recognize in ourselves.
Arrogance can infect all employees in a company with the silent destructiveness of a computer virus.
He said, “A company is never more vulnerable to complacency than when it’s at the height of its success.”
In fact, if you don’t take pride in your work, you are probably not doing the best job you can do.
But pride is not arrogance.
It’s not the same as narcissism, which is self-admiration.
Nor is arrogance the same as being confident, which I consider a positive trait.
Confidence in one’s ability is a critical element in the willingness to take risks while still steering the ship.
Arrogance takes risks by assuming everyone will get on board even when the boat has a hole in it.
It’s nearly impossible to be a team player if you think you are better than everyone around you.
Before long, you will be looking for a new team.
You’d better hope your reputation doesn’t precede you.
As Elvis Presley said, “If you let your head get too big, it’ll break your neck.”
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