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  1. Thank you Neil for sharing this -it is very rare to see pharmacists of any age or level of experience talk about design thinking!

    You touched on how design thinking can be great to solve complex problems as a result of a more considered and resourceful approach. I think your suggestions of pharmacists and others getting together are great, but perhaps trickier to achieve in countries like Australia with an overall culture that is both masculine (winner takes all) and individualistic in nature.

    Everyday pharmacies can facilitate a design-thinking approach for themselves by setting aside a small budget for projects e.g. from $1000-$2000 per year. Then there also needs to be a time allocation -I have been in pharmacies that allocate professional development time for staff to work on their own initiatives

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