Pharmacists are primary in healthcare and its economics
One of the most successful marketing slogans ever developed by the Pharmacy Guild of Australia (PGA) was: “Ask your family [...]
Knowledge Exchange
Marketing Focus – Essays on Management, Marketing & Business Strategies
It’s July, and the start of a new financial year for businesses operating in Australia. Perhaps more significantly, the [...]
Setting up an Open Innovation Program
Let’s face it – community pharmacy is in a knowledge transfer bind. It can no longer function under its own self [...]
Mentoring Works Both Ways
Anyone who doesn’t understand the value of one minute hasn’t been paying attention to my good friend Ken [...]
Health Literacy – A Concept for a Valid Direction for Community Pharmacy
Recently, I had a conversation with a health professional involved in the public health system. Research had emerged that [...]
Soil Health Impacts Human Health – A New Perspective to Consider
Are pharmacists fully engaged with the full spectrum of health and an understanding of their patient’s lifestyle? Some [...]
Design Thinking- What it is
Design thinking is not new but it has been evolving more rapidly since 1960 as a valid management process described as: * A [...]
Methods for gaining knowledge – mentors, advisers and choosing a discomfort zone
I was reading up on some material written by marketing guru Seth Godin and marveled once more at the insight this man brings [...]
Onboarding – a Key Word to Learn for Your Future Profitability
In planning resources for a pharmacy I often pose the question: “Which of the two resources of staff and patients is the [...]
The Starting Points for Change – Education and Cultural Adjustment
Most people working in community pharmacies recognise that there is a need to change. But the change needed is so broad that [...]
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