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Health Consumers Want Connected Devices
According to an A&D Medical survey released recently, more than half (56%) of Americans want to monitor their health with connected devices. It is thought that this trend might be mirrored in Australia, as the company also has a physical presence within Australia and US trends seem to be a forerunner for Australia. A&D Medical…
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Costco to stir the pot in 2015
US retailing giant Costco plans to inject yet more capital into its Australian business as it launches more stores and seeks to muscle in to the petrol station market. This will force the Australian duopoly of Coles and Woolworths to be more competitive. Costco’s revenue surged in 2014 as customers sought out goods ranging from…
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On The Other Side Of Christmas
Many pharmacies rely on Christmas trading to fill revenue gaps that may have occurred over the year. December turnover in pharmacy usually is around 50% above the average of the preceding 11 months and often requires taking high risk. That risk is getting higher with discount pharmacies continually expanding their market share. Also, Internet retailers…
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Organisational Styles of Management – Some Charting Views
One of the criticisms that i2P has leveled at pharmacy proprietors/managers and their leadership body, the Pharmacy Guild of Australia is their style of management. It has always been a top down hierarchical style that is slow-moving and now out of date. It concentrates excessive power at the executive end of the organisation, with members…
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2015 – a New Year Breakthrough
We are at the end of another tumultuous year. As I write there is a hostage negotiation under way in the Lindt chocolate cafe in Martin Place in Central Sydney CBD. It’s hard to concentrate and we are certainly living in more violent times. Who knows – this time next year we might be giving…
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A Pharmacy Industry Model
Celesio is a leading international wholesale and retail company and provider of logistics and services to the pharmaceutical and healthcare sectors. It is a German company with headquarters based in Stuttgart. The proactive and preventive approach ensures that patients receive the products and support that they require for optimum care. With some 39,000 employees, Celesio…
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Not Just Foot Traffic But An Audience that Likes to Shop
It seems that the Westfield Shopping Centre Management is prepared to take a risk by merging Internet retailers with their physical tenants. The risk being that already pressured retailers will feel they are being leveraged and sacrificed to Internet retailers without a corresponding benefit. Others will say that the process simply legitimises what is already…
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Marketing Focus – Extreme Discounts? – Not Necessarily
A CHALLENGING CHALLENGE For most existing businesses, the key to enhanced performance lies in the following statement: Challenge decisions, rather than make challenging decisions. Too often poor and sub-optimal decisions are recognised as such by those within entities – but are never challenged. They are simply tolerated and the consequences are borne… with a…
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One Precursor Strategy For Building a New Paradigm Pharmacy
Information Technology can be very disruptive and the retailing industry is testament to that with the introduction of e-commerce. To keep up with strategies that may give a retail advantage, Westfield Corporation, well-known to many Australian pharmacy owners, has established Westfield Labs as an entity of Westfield Corporation serving as a global digital lab focused…
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Brand Simplicity – Aldi Tops Globally – Brand Pharmacy Next?
It would seem that kudos accrues with brand simplicity. This means that with simplicity, consumer understanding of the brand increases as does trust. This particular marketing metric may be worth following through given the recent launch of a PGA marketing campaign around the theme of “Ask your pharmacist” which, given the money invested, is an…