-
So you want to collaborate? – a US experience
Collaboration between doctors and pharmacists is not a new thought, and when performed correctly and ethically, it works well for both sides. But mostly this is an exception, it only seems to work if the pharmacist takes up the role of being a second class citizen with floor-mat privileges. It is simply a power play…
-
Basic Patient Engagement
The term “Patient Engagement” is appearing in pharmacy media at an increasing rate. But what is meant by this term and is there more than one form of patient engagement? The quick answer is that the term is not new, but has been expanded to include patient sharing between various health professions. Patient engagement has…
-
Marketing Focus- What Industry are you in?
How strikingly honest! The recent statement by the newly appointed Managing Director of the Myer department store network was refreshingly candid and open.He declared that in recent years Myer had lost its relevance to many consumers and that it would take at least 3 years to redress.The figures and history support and endorse those sentiments.Since…
-
Take charge of your attitude
A mother was ready for a few minutes of relaxation after a long and demanding day. However, her young daughter had other plans for her mother’s time. “Read me a story, Mommy,” the little girl pleaded. “Give Mommy a few minutes to relax. Then I’ll be happy to read you a story,” the mother replied. …
-
Pharmacy Inertia is Crippling Development – Build Clinical Spaces and Move into your Local Area Market Plan
I was standing at the reception counter at my local GP waiting to make an appointment for my next visit. It was a hive of activity with conversations animatedly occurring all around me. It was obviously going to be a bit of a wait before I got my turn and I started to observe more…
-
Apple’s Genius Bar – an Opportunity for Pharmacy
We have written about the Apple Genius Bar before, and its transformation into a “health bar” in the UK-based Lloydspharmacy. We have also previously commented on how similar it was to the pre-1960’s pharmacy counter and how it was private enough then for pharmacy patients. For Apple, the Genius Bar has been a great success story…
-
Pharmacy Guild of Australia is no friend of Community Clinical Pharmacists – ANAO
On the 5th of March a report by the Australian National Audit Office was tabled in Federal Parliament with 257 pages of analysis into the administration by the Department of Health of the Fifth Community Pharmacy Agreement (5CPA). I am not someone who reads these reports every day, but even to my untrained eye there…
-
Unprecedented Attacks on PGA Post-ANAO Report
“Australian pharmacy is in a death throe whether you are an accredited consultant or a community pharmacist and the PGA has been the spectacular lobbying body that has brought us to this point.” This is just a sample of one of the many comments currently circulating since the publication of the ANAO audit report after…
-
Doctor Groups and CHF Deliver Collective Criticism of Pharmacy
About forty years ago I found myself in a vigorous debate with Greg Haines, the pharmacy historian. He made the claim that pharmacy had never initiated major changes to its professional foundations and that such change had always been initiated by the medical profession, or the government or both in unison. These days when doctors…
-
Try brainstorming to remedy cloudy thinking
An electric utility in the northwestern U.S. had problems with ice building up on its power transmission lines during the winter. The company had to send linesmen out to climb the pylons that held the lines to clear off the ice and snow. It was difficult and dangerous work, especially as bears sometimes wandered close…