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Patient Engagement – Start With The Salutation
Health is a very personal business and trust is a very important element in the “engagement” mix as far as delivering information about conditions or medications, and the mentoring required when transferring knowledge and understanding. Engagement is a two-way process and involves system and style. For example, I have often used my knowledge of family…
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Ethical weight loss?
What an interesting link between Novo Nordisk and their pharmacist-led weight-loss support program! This is a clinical trial of a human glucagon-like peptide-1 (GLP-1) and is a hormone that suppresses appetite. Using the former National President of the Pharmacy Guild of Australia as a brand ambassador might even add some credibility to enhance the uptake…
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Blackmore’s New Flagship Store – Now There’s a Model for Pharmacy!
Blackmores have designed and opened an innovative flagship store that offers the complete wellbeing experience, with rooms for private consultations with qualified naturopaths, a modern ‘Mindful Ocean’ system to assess mindfulness, the Wellbeing Bar for food and drink tasting as well as offering the comprehensive Blackmores’ product range. Located on Level 5 of Westfield, Bondi Junction, the…
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Local Education –Forums to the future
As a management consultant my objective was always to delegate an owner-manager out of their business. The process usually took two years and during that period every single staff person was retrained to a different way of thinking about their workplace through on-the-job mentoring and the process of delegation. Thus, the business owners could actually take…
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Seth Godin Clarity – as applied to pharmacy
I have long been admired the mental agility of Seth Godin, the US marketing guru who was the author of an Internet transforming book titled “The Ideavirus”. Basically, he identified and predicted what has now come to pass, in that “word of mouth” would be displaced by “word of mouse”. His words reported further along…
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Collaboration- What does it mean for health professions?
The new “buzz” word floating around the health professions is “collaboration”. In the same breath it is linked to other expressions such as “patient-centred homes” or “patient-centred neighbourhoods”. But what does it all mean – particularly when referenced in respect of community pharmacy? Starting with the dictionary terminology we find collaboration means: 1. “the action…
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A Home Doesn’t Need to Have a Single Roof – Because it Might Need to be a Neighbourhood
The “buzz words” floating around the newly discovered world of primary health care are “Patient-Centred Homes”, a concept where a focus is generated on a patient through a triage process where patients are provided an efficient sequential introduction to the health resource most required by those patients under the one roof. Results to date in…
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Interesting weight loss perception
The Australian Doctor online flashed an interesting headline recently titled “10 weight-loss products pharmacists push most”. Other than the offensive tone of the actual headline, it serves a timely reminder that weight loss is not solved by simply selling a product. So, in spite of this belittling attack, let’s look at what is implied here.…
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What Does Domino Pizza and Pharmacy-in-the-Home Service hold in Common?
One of the realities of an ageing population is that pharmacies will need to have a presence in a patient’s home as elderly people begin to lose their mobility and become more fragile. As lifespans increase, the number of family members able to provide support also diminishes (as they die off themselves or become equally…
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Engage with Marijuana Opportunities
With the recent announcement by Minister for Health, Sussan Ley, that Australia will have a single licencing system for the controlled cultivation of cannabis, Australia will now have a streamlined system for medical or scientific cannabis development and production which will avoid some of the problems in other countries where it has not been appropriately…