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Clawing your way to the bottom
Seth Godin’s blogs are a refreshing way to stay grounded. He reminds us that to trade in your standards in order to gain short-term attention or profit isn’t as easy as it sounds. “Once-great media brands that now traffic in cheesecake and quick clicks don’t get there by mistake. Respected brands that rush to deliver…
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Be accountable if you want to count
The recent political silly season is over – finally – and once again, I was listening for one particular word in the endless ads that peppered the airwaves: accountability. It seems like the only time you hear that word is in the context of blaming one’s opponent for lack of it. I suspect that the…
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Please Help the Worried Well
I’m not sure what’s happening, and it may be a result of the issues around blood tests for everything including underwear size, but I’m seeing lots of blokes especially who, having had a blood test which shows a slightly elevated something or other, are scared stiff about the ramifications. Fasting glucose levels that has slightly…
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A successful person is an average person, focused
I love golf – both playing and watching the pros – so you can imagine my delight when my wife Carol Ann surprised me for my birthday with a trip to watch the Ryder Cup in Glasgow, Scotland, in late September. What a memorable experience, one that’s been on my bucket list for a long…
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Consumer Perspective in Service Design Innovation
Take the patient’s perspective when designing a new service model. Or, using the current “buzz” phrase, you need to become “patient-centred”. Some of the best innovations are brilliant in their after-the-fact simplicity. Take the US-based Minute Clinic. We all know “an ounce of prevention…” yet most of us still don’t go to the doctor for…
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Unconditional Expenditure
Editor’s Note: The following brief article by Barry Urquhart has been included as a baseline for pharmacists to consider what “unconditional markets” they may be associated with from within their pharmacy. Barry talks about the metrics of pet food as being one example. Would not pet medicines fit into a similar category? And what about…
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Make a commitment to succeed
If you want to excel at anything in life you need to be committed. If you only want to be good enough to get by, then a commitment to excellence is not necessary. If you are committed to a cause, you don’t need to tell anyone. They can tell from your actions. I often wonder…
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Road to recovery: reversing the effects of binge drinking on mental health
Alcohol binge drinking is bad at any age. But binge drinking if you’re young and have a mental health issue is a recipe for disaster.Hence, join now in outpatient programs to improve mental health and to get rid off alcohol addiction.The good news is that intervening early with appropriate treatments can reverse the harmful effects…
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Don’t Let False Assumptions Cloud Your Thinking
One afternoon, a woman noticed two small boys on the front step of a house. They were in their school uniforms carrying their backpacks and she assumed were going home after school. They were on their tip-toes trying to reach the doorbell with a stick. “Poor little lads, they can’t get in,” she thought. So…