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Why Amazon’s Entry to the Australian Pharmacy Market May Drive Cultural Change, New Innovation and Promote Young Pharmacists
Amazon is about to enter the Australian retail market and is known to be interested in adding pharmacy to its retail mix of products and services. Amazon has developed “entry point technology” to a consumer’s home. It is called the Echo system and it is powered by voice activation technology called “Alexa” which is of…
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Appreciation increases your value
A man attending a seminar on interpersonal relationships became convinced of the need for him to begin showing appreciation to people. His family seemed like an appropriate place to start. So on his way home, he picked up a dozen long-stem roses and a box of chocolates. This was going to be a real surprise,…
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The Safe Vaccine Debate – 1.The Dr Judy Wileyman Report: Newsletters #178 & #179 2. AVN: VaxXed QLD Reaches Townsville 3. Robert Kennedy’s World Mercury Project: The Interwoven Global Epidemics of Mercury Toxicity and Autism
1. The Dr Judy Wileyman Report: Newsletters #178 & #179 Newsletter 178 The Australian Government is using Pseudoscience to Remove Vaccination Choice – a Human Right. 15 October 2017 Currently the Australian government is mandating with coercive strategies (financial penalties) 16 vaccines for children up to 20 years of age. There are also many employment situations in…
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Pharmacy Disruptors – Amazon, Artificial Intelligence & Holographic Health Practitioners
Disruption, as we all know, is an inevitability that is to be feared. If that fear can be used to motivate a chain reaction of positivity, then we have everything to gain and nothing to lose. Fear is already building around the knowledge that Amazon will be entering the pharmacy market in Australia and that…
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Your business depends on your personal touch
Mamie Adams always enjoyed going to a branch post office in her town because the postal employees there were friendly. She went there to buy stamps just before the holidays one year and the lines were particularly long. Someone pointed out that there was no need to wait in line because there was a stamp machine in…
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“Pushy” customers or are they merely “informed”?
I was rather puzzled when reading an article on the challenges of a “pushy” customer and the pressures placed on student pharmacists. I’m puzzled because we, in pharmacy, have lost the skills of listening. We have become so “medicalised” that we now seem to “tell” rather than “partner in a satisfactory outcome”. Whether the educators…
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MARKETING FOCUS – TEN ESSAYS on Management & Marketing
1. COMMUNICATE, TELL STORIES, BUILD TEAMS There exists among many in business at present a focus, if not a fixation, on digital disruption, technological change and the rapid evolution of Artificial Intelligence. It is important that we do not get ahead of ourselves and the marketplace. Too often customers and clients are left behind. …
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Pharmacy Care- a Search for Competition?
It’s some time since I caught up with Seth Godin (the international marketing guru with a seemingly inexhaustible supply of words of wisdom and inspiration). One of his recent quotes caught my eye: “In search of competition- The busiest Indian restaurants in New York City are all within a block or two of each other.…
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The “flu”……What role can we play?
It’s been interesting listening and watching as “experts” try and explain the issues behind what has been a disastrous vaccination results in Australia. The news each evening has the usual media beat-up where we are all going to die as this dangerous, mutating virus envelopes us all. But what have we been telling our patients?…
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Good enough never is
There’s a good reason why Debbie Fields of cookie fame is so successful, and she summed it up in an aphorism I’ll never forget – “Good enough never is.” Debbie told me how she coined that phrase after she visited one of her first stores. She walked in unannounced and saw a large crowd of…