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Walk-In Clinics for UK Pharmacies
UK community pharmacies are considering the adoption of a US style “walk-in” clinic that involves collaboration with clinical nurse practitioners, to ease the burden on an overstretched NHS service. Walk-in centres were more likely to be used by those aged 16-45, with women slightly more likely to attend according to a recent Monitor review. Since…
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Practice Based Pharmacy – Is it the future direction for pharmacists?
Having recently shifted house, I am still locating items long forgotten. One of the many treasures I stumbled upon was an 1890 formulary for pharmaceutical chemists, containing a myriad of formulations, for a myriad of problems and many of which I became intimately acquainted with during my apprenticeship. Formulas and directions for making Syr Ferri…
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Patients First – A Unique Recruitment Process Underpinning Clinical Services Development
i2P has published many articles over time relating to clinical services and the strategy for recruiting patients. The basic concept has been first to recognise that pharmacists, in their consumer mix attract both customers and patients, and that the primary strategy to sustain core business is building a customer base plus having a marketing process…
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Pharmacy Paradigm Shift is Occurring – Vision Still Needed
Australia needs a new vision for care models and funding to ensure healthcare remains sustainable and accessible into the future, according to a report published by the George Institute recently, following consultation with various health organisations. “The report recognises the growing burden of chronic disease as a driver in increasing health costs. Evidence of this…
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Pharmacists – Who Works for your Best Interests?
Now that the dust has settled around negotiations for 6CPA and that word “certainty” has crept back into the vocabulary once more, we are supposed to now relax and get on with the job of future-proofing the profession of pharmacy. But what “certainties” can we count on? With the current business model still having a…
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3D Drug Printing Becoming Commercialised for Pharmacy Use
The initial burst of enthusiasm that followed a laboratory experiment in the printing of drugs using 3D-technology, was in turn, followed by a hiatus that was due to the problems (needing solutions), of getting the product to market, and registered through the FDA, TGA etc. One of the first companies to emerge with proven functional…
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Customers feat on great service
How much would you pay for an egg? Fifty cents? Two dollars? How about $6,000? That’s how much it cost one restaurant in Newport Beach which refused to honor a customer’s request. Not through legal action, or any formal process. Rather, it represents the lost business that eatery suffered – because of one egg.…
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Why Large Pharmacies Must Develop
Traditionally, when pharmacists reach a mature point in their business and practice development, they have looked to increase their success by adding a new pharmacy to their collection. And sometimes more than two pharmacies, expanding to the legal limit of five or six (or even more using creative investment practices). While the gross profit capacity…
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The Workforce Summit, Senior Pharmacists, Aged Care & Designing a More Inclusive Succession System
The emergence of a “think tank” for Australian pharmacy ought to be a significant event, but you would never think so because it is so “low key”, It was recently responsible for the pharmacy profession’s first ever Australian Pharmacist Workforce Summit, ‘uniting our profession for a sustainable future’ – an event that was held on…
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A Minor Ailment Scheme – Streamlining What We Have Always Done
The PGA has submitted a proposal to government for the provision of a minor ailments program. While pharmacists have provided this type of service for many years, a more streamlined and integrated version might well serve the community better. The Australian Self Medication Industry (ASMI) commissioned a study in 2008 and found that 15 percent…