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Pharmacists are primary in healthcare and its economics
One of the most successful marketing slogans ever developed by the Pharmacy Guild of Australia (PGA) was: “Ask your family chemist – he knows!” The public response to it was massive and just seemed to hit the right nerve. Its popularity eventually irritated the medical profession who couldn’t understand how a pharmacist might know more…
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Mentoring Works Both Ways
Anyone who doesn’t understand the value of one minute hasn’t been paying attention to my good friend Ken Blanchard. Starting with his “One Minute Manager” and moving through a series of bestsellers, he has shown his millions of fans how just sixty seconds can improve your chances for success. Good news – he’s at it…
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A4M Proposes a $1 trillion health cost save for US – why not Australia?
The American Academy for Anti-Ageing (A4M) is a medical group researching and treating the ageing process through utilising the concept of Integrative Medicine. They have come up with a simplified 10 point proposal designed to slash major costs from the health bill in the US – they say reductions of up to $1 trillion are…
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Design Thinking- What it is
Design thinking is not new but it has been evolving more rapidly since 1960 as a valid management process described as: * A unified framework for innovation * An essential tool for simplifying and humanising It has evolved by appropriating many of the best tools and techniques from creative fields, social and computer sciences. Design…
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Methods for gaining knowledge – mentors, advisers and choosing a discomfort zone
I was reading up on some material written by marketing guru Seth Godin and marveled once more at the insight this man brings to his writing so effortlessly and at once, so obvious as to wonder why you hadn’t tapped the same vein of thought through your own resources. He highlights that if we go…
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Local Education –Forums to the future
As a management consultant my objective was always to delegate an owner-manager out of their business. The process usually took two years and during that period every single staff person was retrained to a different way of thinking about their workplace through on-the-job mentoring and the process of delegation. Thus, the business owners could actually take…
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Increase Your Employability – Build a Personal Brand Through IT & Social Media
Increasingly, it is becoming more difficult for pharmacies to employ a range of pharmacists. It is simply because of the diminishing money supply in the system. This comes about because of the commoditisation of the PBS and the lack of courage by all pharmacy leaders to develop systems and services that are not government funded…
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Create Infinite Growth Through Appropriate Brand Building
Recently, I came across a paper published on the Boston Consulting Group (BCG) website and it was titled “Eight Lessons to Secure Infinite Growth”. It was a paper that involved simple processes to create strong brand images. As I read into the detail I found that if I changed some of the nomenclature it was…
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Age is only a number
October is one of my favorite months, perhaps because that’s when I get to blow out my birthday candles and celebrate another successful year. Who doesn’t love birthdays? My age is irrelevant; in fact, I subscribe to the iconic comedian Jack Benny’s philosophy. He turned 39 in 1933, and remained that age until his death…
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Pharmacy Needs Education & Training – Who will fill this need?
I recently read an article on leadership in the Harvard Business Review where a distinction was made between training and education and a view that educational establishments collectively over-invest in education and under-invest in training. Typically, higher education prizes knowledge over skills. This produces knowledgeable leaders and managers while training and skills go to those…