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A lesson in making mistakes
Try to remember the last time you uttered the words, “I made a mistake.” Was it painful? Expensive? Career-changing? Or therapeutic? When my kids were young, they used to sing along with a little ditty on “Sesame Street” that went something like this: “Everyone makes mistakes, so why not you?” That’s the wisdom of children…
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Create a ‘trust fund’ with your team
I am convinced that T-R-U-S-T is the most important five-letter word in business – not sales or money or any other replaceable commodities. Trust can be fragile, especially in the workplace. Once it’s broken, few companies, managers or employees ever win it back. At every level of every organization, workers need to understand the importance…
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Your Dispensary – Core Business Could Evaporate
This year will be “crunch time” for most community pharmacies who have not yet decided on adopting disruptive technologies as a means of improving the “bottom line” of their pharmacy. I am thinking specifically the decision to purchase a robotic dispensing machine. It is almost a “no-brainer”. Robotic dispensing equipment has been available to pharmacy…
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COMMENT ON NCP REVIEWS AND WHAT CAN BE LEARNED – A Tribute to Rollo Manning
Editor’s Note: Rollo Manning was my strongest critic. i2P began life originally as Computachem Newsletter. The first publication was transmitted in February 2000 and immediately attracted the attention of pharmacist Rollo Manning who sent me a broadside of questions that demanded immediate answers. With laser-like precision he dismantled my thoughts, my presentation – just about everything…
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The Corporate Capture of Democracy (and Community Pharmacy)
GetUp! sent me an email that included the following words: “Major corporations in Australia just threatened a $20 million campaign blitz, to hold onto their power and avoid scrutiny of their scandalous conduct. But from the rise of Bernie Sanders, to the fall of Iceland’s tax dodging Prime Minister, there’s a new popular global uprising…
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The State We Are In
NONE of our so called representative bodies have accepted ANY RESPONSIBILITY for the downright dismal and depressing state the so called Pharmacy profession finds itself in. The Pharmacy Guild- represents Pharmacy owners who would only comprise some 10-15% of ALL the 29,150 Pharmacists on the AHPRA register (Nov 2015 figures). The Guild has a major…
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Make points with persuasion
We are in the thick of the most unusual political seasons I can remember. Who would have imagined the slate of hopefuls that spans the spectrum? And what will it take for the candidates to convince voters that they should lead the country?Qualifications? Sure. Campaign promises? Perhaps. Appearance? Doesn’t hurt. The best opposition research? Not…
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Fast Food Leading the way – Annihilate Dispensing or Enhance it?
The fast food industry is rapidly moving to replace employees with robots to eliminate payroll, health benefits and human unreliability. It will prove to be a template for pharmacy evolution and it’s under way right now. Also, it’s very likely that, within your professional lifetime, you’re going to see a huge revolution in robotics. It…
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Digital Nomads – Providing Clinical Services That Appeal
There’s a growing opportunity that is emerging among professionals who are adapting to a nomadic lifestyle. You don’t have to be “grey” to qualify for the lifestyle – and it can accommodate any age. It does however, require a full confidence in your knowledge base and have some tech-savvy skills in addition. Welcome to the…
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Marketing Your Leadership Potential – It’s a Great Persuader
Marketing is a powerful tool. Just ask any global drug company. It is their primary tool that underwrites the evidence base for their patented drugs. It’s a powerful tool to build cultural awareness, so that makes it a great tool for introducing the concepts that will take us down the pathway for a new paradigm pharmacy.…