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Blackmore’s New Flagship Store – Now There’s a Model for Pharmacy!
Blackmores have designed and opened an innovative flagship store that offers the complete wellbeing experience, with rooms for private consultations with qualified naturopaths, a modern ‘Mindful Ocean’ system to assess mindfulness, the Wellbeing Bar for food and drink tasting as well as offering the comprehensive Blackmores’ product range. Located on Level 5 of Westfield, Bondi Junction, the…
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Local Education –Forums to the future
As a management consultant my objective was always to delegate an owner-manager out of their business. The process usually took two years and during that period every single staff person was retrained to a different way of thinking about their workplace through on-the-job mentoring and the process of delegation. Thus, the business owners could actually take…
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Panadol Osteo? Give me a break!
It’s a little hard to believe that the biggest talking point in health early in 2016 is the price rise around Panadol Osteo. This is happening at a time when the entire health (or illness) system is bursting at the seams, and the role of the pharmacist within this system is under ever-increasing scrutiny, We’re…
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Break your own rules
My friend Sam is an avid golfer. He plays every chance he gets. He also makes a practice of working out at the gym on weekends, and prefers to get an early start there. One Saturday, the forecast called for a warm and sunny morning with heavy rain developing by noon. Still, Sam kept to…
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Collaboration- What does it mean for health professions?
The new “buzz” word floating around the health professions is “collaboration”. In the same breath it is linked to other expressions such as “patient-centred homes” or “patient-centred neighbourhoods”. But what does it all mean – particularly when referenced in respect of community pharmacy? Starting with the dictionary terminology we find collaboration means: 1. “the action…
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You can’t win if your head is not in the game
The late Yogi Berra was playing in the minor leagues for the Newark Bears before joining the New York Yankees for his Hall-of-Fame career. His manager told him not to swing at balls out of the strike zone. The manager said, “Yogi, next time you’re up, think about what you’re doing.” Yogi said, “I struck…
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A Home Doesn’t Need to Have a Single Roof – Because it Might Need to be a Neighbourhood
The “buzz words” floating around the newly discovered world of primary health care are “Patient-Centred Homes”, a concept where a focus is generated on a patient through a triage process where patients are provided an efficient sequential introduction to the health resource most required by those patients under the one roof. Results to date in…
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Give your self-confidence the boost you need
Walt Disney used to talk about the four Cs to success in life – curiosity, confidence, courage and consistency. He believed that if you applied these four Cs to your life, you could accomplish practically anything. But there was one C that Walt said was the greatest of all – confidence. He said, “When you…
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What Does Domino Pizza and Pharmacy-in-the-Home Service hold in Common?
One of the realities of an ageing population is that pharmacies will need to have a presence in a patient’s home as elderly people begin to lose their mobility and become more fragile. As lifespans increase, the number of family members able to provide support also diminishes (as they die off themselves or become equally…
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Marketing Focus – Essays in Management & Marketing
1. “We are family”. Three small words. But not a three-word slogan. Collectively, they represent a force of nature in society and business. The importance and power of the phrase were brought home to me at a nephew’s 50thbirthday party. He shared with his guests that he and I had had a counselling session when…