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The Productivity Commission Recommendation to decouple pharmacists from dispensing mirrors a progressive Scottish community pharmacy culture
Community Pharmacy Scotland (CPS) is the organisation which represents community pharmacy owners throughout Scotland in almost every aspect of their working lives, and is the voice of these vital healthcare professionals north of the English Border, as they deliver pharmaceutical care to the people of Scotland. It is therefore, the Scottish equivalent of the Pharmacy…
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Why Amazon’s Entry to the Australian Pharmacy Market May Drive Cultural Change, New Innovation and Promote Young Pharmacists
Amazon is about to enter the Australian retail market and is known to be interested in adding pharmacy to its retail mix of products and services. Amazon has developed “entry point technology” to a consumer’s home. It is called the Echo system and it is powered by voice activation technology called “Alexa” which is of…
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Pharmacy Care- a Search for Competition?
It’s some time since I caught up with Seth Godin (the international marketing guru with a seemingly inexhaustible supply of words of wisdom and inspiration). One of his recent quotes caught my eye: “In search of competition- The busiest Indian restaurants in New York City are all within a block or two of each other.…
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Scottish pharmacy – a public/private partnership that encourages pharmacist clinical development.
Scotland has long displayed a talent for identifying the care role for pharmacists and expanding that role by supporting clinical aspirations for pharmacists, and made central to their total National Health Service delivery. The HealthierScotlandStrategy document published in August 2017 and titled ‘Achieving Excellence in Pharmaceutical Care’ aims to “strengthen the role of pharmacy in both hospital and…
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Pharmacists are primary in healthcare and its economics
One of the most successful marketing slogans ever developed by the Pharmacy Guild of Australia (PGA) was: “Ask your family chemist – he knows!” The public response to it was massive and just seemed to hit the right nerve. Its popularity eventually irritated the medical profession who couldn’t understand how a pharmacist might know more…
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Clinical Services – What Patients Will Pay For
Pharmacists have always been well regarded by their patients for their ability to deliver health literacy programs, over the counter in semi-private spaces in roughly three to five minute segments. Generally, this service has been delivered free of charge and it has formed a nearly invisible component of “core” business. Only invisible because it was free,…
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Pathology Services – Better Options for Community Pharmacy
The recent pressure applied by the AMA and the RACGP in respect of the Sigma / Sonic Healthcare Project, to offer paid pathology tests through the AMCAL franchise must be bordering on unacceptable conduct under the Australian Trade Practices Act. The medical profession is looking and acting more like a cartel in every respect and…
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Pain, anxiety and depression, memory issues
Do we really understand what quality-of-life affects pain has on a person who we see regularly for their opioids? Really? Findings published in the Journal of Affective Disorders related to a survey of adults with anxiety or a mood disorder showed that over half cope with chronic pain. It seems that the dual burden of…
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Setting up an Open Innovation Program
Let’s face it – community pharmacy is in a knowledge transfer bind. It can no longer function under its own self reliance. It is bogged down because pharmacy leadership has developed hardening of the arteries and finds itself immobile inside each of its traditional infrastructures. The primary cause is twofold: * Information is being collated…
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Location Rules Need to be Re-purposed
For the best part of 12 months it has been an open secret that Location Rules for pharmacies would pass muster as being of sufficient “public benefit” for them to remain in place. Even the chair of the King Review very early in his investigation, appeared to favour retention of the rules. For those of…