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PPRx – Are We One Family?
I have often reiterated that sometime in the recent past, pharmacists were a unified bunch, and supported each other no matter what their status or their leadership organisation. In those times leadership mostly occurred through the Pharmacy Guild of Australia (PGA) taking on an all-embracing attitude, with members treating their employed pharmacists with respect and…
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2015 – a New Year Breakthrough
We are at the end of another tumultuous year. As I write there is a hostage negotiation under way in the Lindt chocolate cafe in Martin Place in Central Sydney CBD. It’s hard to concentrate and we are certainly living in more violent times. Who knows – this time next year we might be giving…
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UK Clinical Services Blocked
“The drive to move pharmacy away from a medicines supply role has made “disappointing” progress over the past year, think tank the Nuffield Trust has said.The sector must “seize the opportunities on offer” or its future over the next decade “looked bleak”, the think tank warned in its report on how attitudes to pharmacy have…
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Important Breakthrough in Clinical Room Design
Research has shown that clinical services can be inhibited in pharmacy in the introductory phase of development if the elements of good marketing and management are missing. Marketing is a “communicator” element and the technique of telling a story that communicates the new culture of pharmacy is extremely important. Services are like products and have…
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Own Your Own Work to Build Patient Trust
We now live in a world of science that most of us did not know or even understand when we finished our studies within pharmacy schools at various universities around Australia. Unfortunately that science is now tinged by corruption of evidence by Big Pharma and skewed to an extreme by medical skeptics seemingly supporting orthodox…
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A Pharmacy Industry Model
Celesio is a leading international wholesale and retail company and provider of logistics and services to the pharmaceutical and healthcare sectors. It is a German company with headquarters based in Stuttgart. The proactive and preventive approach ensures that patients receive the products and support that they require for optimum care. With some 39,000 employees, Celesio…
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One Precursor Strategy For Building a New Paradigm Pharmacy
Information Technology can be very disruptive and the retailing industry is testament to that with the introduction of e-commerce. To keep up with strategies that may give a retail advantage, Westfield Corporation, well-known to many Australian pharmacy owners, has established Westfield Labs as an entity of Westfield Corporation serving as a global digital lab focused…
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The Best Conference Ever! – an Outstanding Scorecard for ASMI
It’s not always the case that when I have attended a conference that I come home feeling enthused with a new energy drawn from ideas and perspectives of intelligent speakers. But it was the case for the ASMI annual conference that coincided with their 40th anniversary celebrations. From the seamless organisation on the day, the…
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Pharmacy Equivalent of a Patient Centred Home
A patient-centred home does not properly exist in most pharmacies because pharmacists have been building business models that relied on ever expanding retail sales. In the process, “patient homes” were eliminated. Older style pharmacies did not rely on enclosed rooms. They simply relied on counters and quiet corners to have a chat in. Because older…
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Functional Medicine – Embracing All That Is Needed in Health
Functional Medicine is a system that addresses the underlying causes of disease, using a systems-oriented approach and engaging both patient and practitioner in a therapeutic partnership. It talks about cures rather than just management and embraces all that is evidence-based in integrative medicine and other complementary medicine modalities. It is an evolution in health practice…