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The Value Curve Aligns
Given the opportunity to start with a clean slate, a blank sheet of paper and be unencumbered with tradition, what would a new model for pharmacy look like? In the previous article, we looked at (i) The Service Continuum and (ii) competitive advantage theory to create an initial macro path forward. We summarized that a…
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Competitive Advantage Points Back to the Future
Having owned two large pharmacies in the past, after 7 years implementing other property businesses in the healthcare space, circumstance provided me with the opportunity to commercialise a new pharmacy in a green-fields site in eastern Melbourne. Much continues to be written about the future for Pharmacy. What is our future role? How do we…