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RFID Is a Basic Step Towards Specialist Goods & Services Success
Specialist Retailers like Rebecca Minkoff are benefiting more from service and supply chain agility. Australian specialist pharmacies lag well behind. Today, consumers are more informed, empowered and demanding. As the line between the physical and digital worlds blurs, retailers must differentiate themselves to drive customer loyalty. That means delighting customers and patients beyond expectation while getting…
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Diluting the debate
When we are asked what sort of tea we want at a cafè, we select an option. We know what we want – English breakfast tastes different that Earl Grey, Green Tea and others. So, we acknowledge that teas have different properties, different tastes, different “actives”. What is it then so hard for pharmacists to…
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Marketing Focus – Essays on Management & Marketing
A little gratuitous advice to the Australian Prime Minster, Malcolm Turnbull: Schedule this year’s Federal election for September, or better still, October. At this time the Australian economy and commerce do not need a 5-to 6-week distraction that will impact on productivity, momentum and cash-flow. The later the better, is only a compromise. Now is…
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Charisma breeds success
Some people walk into a room and all heads turn. When they begin to speak, people are mesmerized. They instantly gain respect and trust. In a word, they have charisma, one of the most desirable and enviable qualities in the world. What is charisma? It’s hard to define, but it is many things, such as…
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BMJ Suppresses Information – Informant Responds
Please see below my email to Fiona Godlee, editor-in-chief of The BMJ. This is also relevant to other aluminium-adjuvanted vaccines, e.g. HPV and pertussis. The more I look into vaccination policy and practice, the more appalled I become. Vaccination policy has been effectively hijacked by the vaccine industry. Children all around the world are…
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PSA Media Releases – 1. Pharmacists Support eHealth 2. Medical Advisory Committee – First Pharmacist Appointed 3. First Public Health Boost – Pharmacist Vaccinations
Pharmacists support eHealth boost for patient care 4 March 2016 The Federal Government’s move to encourage more Australians to use eHealth records to improve coordinated healthcare has been welcomed by the peak organisation for pharmacists, the Pharmaceutical Society of Australia (PSA). Federal Health Minister Sussan Ley today launched a new program for electronic health records…
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NPS Media Releases – Depression – Looking at all approaches
4 MARCH 2016 DEPRESSION: THE PLACE IN THERAPY FOR BOTH NON-PHARMACOLOGICAL APPROACHES AND ANTIDEPRESSANTS A new health professional learning program on depression launched by NPS MedicineWise focuses on quality use of medicines and the evidence for a range of non-pharmacological strategies. Healthcare professionals and particularly GPs are pivotal to the care of people with depression,…
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EDITORIAL for Monday 29 February 2016
Welcome to this week’s edition of i2P (Information to Pharmacists) E-Magazine dated Monday 29 February 2016. This week has seen a Sydney compounding pharmacy closed after one of its patients was hospitalised following administration of an intravenous vitamin treatment from its hydration clinic. The Sydney hydration clinic had opened at the end of January 2016…
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A Pharmacy Clinical Service Model – Innovating and Adapting from Others
Recently, in my capacity as a management consultant, I was asked to review some policies for a security company I had an association with, in a health capacity. Security guards, because of their continual work during the night and early mornings, suffer from health problems related to their interrupted circadian rhythms. The first casualty is…
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Make the Right Turn at the Next Crossroads
In the latest edition of Drug Topics, senior pharmacist Truman Lastinger describes a scenario for what he describes as Retail Pharmacy in the US. Because US pharmacy is a bit ahead in evolution than Australian pharmacy his comments are very relevant for today’s Australian pharmacy, the practice of which has split into three components- Retail…