Make The Call To Improve Phone Skills
The world is getting smaller every day. Thanks to advances in technology, we can be connected to points around the globe in seconds through our […]
Salesperson Skills
We are Judged Within Seven Seconds of Meeting Somebody
We are head down, tail up, working our way through a pile of prescriptions across the day, striving to use the skills that we are […]
Perseverance pays off
The popular Academy Award nominated movie “Darkest Hour” has brought a lot of attention to former British Prime Minister Winston Churchill recently. It’s also brought […]
Your business depends on your personal touch
Mamie Adams always enjoyed going to a branch post office in her town because the postal employees there were friendly. She went there to buy stamps […]
Sales techniques that work as hard as you do
Whether you run your own business or work for a company in a sales-related role, you’re always looking for sales techniques that work. I’ve developed […]
Patient impressions
Do we really understand how your patients perceive us? Experts agree that our patients form an opinion of our practice in a matter of seconds. […]
I’ll never forget what’s-his-name
A man had gone to a circus as a small boy and decided to return years later. He was sitting in a cheap seat when […]
Selling is not all about the product
Over my decades in business, I’ve noticed a baffling trend: “sales” has become a dirty word. I’m on a life-long campaign to change that. In […]