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A Constant Stream of Expensive Drugs
Orthomolecular Medicine News Service, November 16, 2015 It would be novel indeed to see a news media report entitled “Life- Saving Vitamins.” That’s a headline about vitamins that would be true for once. Instead, I see folks on TV speaking about those drugs they so desperately “need” while they plead with drug companies to just…
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The PBS $1 Discount – Strategies for Coping
The next 12 months will be a real time of testing as the discount PBS co-payment of $1 begins to bite. You must prepare to combat this process immediately to ensure that your pharmacy will survive. This cynical process adopted by government, has the potential to generate many bankruptcies after the first year of introduction. And…
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Customize your customer service
If you’ve ever had anything custom-made, you can relate to how satisfying the experience can be. Whether it’s a new house, a tailor-made shirt, or even a special sandwich, getting exactly what you ordered is gratifying. That’s why I think we should rename customer service to “custom service.” Every customer contact should involve custom care…
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Creativity in the Workplace – It has to be made possible
Think about a place where creativity would be encouraged and nurtured. Did you envision an art studio, a theatre, or maybe a child’s playroom? All those places come to mind pretty easily, but I’m willing to bet there’s one place that didn’t, and that’s the pharmacy workplace. The traditional working life that many of us…
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Increase Your Employability – Build a Personal Brand Through IT & Social Media
Increasingly, it is becoming more difficult for pharmacies to employ a range of pharmacists. It is simply because of the diminishing money supply in the system. This comes about because of the commoditisation of the PBS and the lack of courage by all pharmacy leaders to develop systems and services that are not government funded…
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Marketing Focus – Essays on Management & Marketing
1. SCENARIO PLANNING ANALYSIS Mining resources are finite, ideas and innovation and infinite. In that one sentence is an overview of the reality and the opportunities of, and for, Australia. Critical analysis of scenario planning details reveal some substantive and important elements. Many of the aspects also relate, and are pertinent to individuals, sectors and…
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Senior US Ex-Vaccination Researcher Interviewed
Editor’s Note: The following interview was conducted by Jon Rappoport with a senior US scientist and ex- vaccine researcher. As an investigative reporter, Jon Rappoport’s credentials are exceptionally high. He also publishes his own blog titled nomorefakenews and you can view it by clicking on the link. The vaccine researcher’s name has been suppressed for the…
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Leadership, Future Direction, Public Health and Triage Services
Most pharmacists recognise the need to expand their focus from dispensing to something wider. Community pharmacy is the most visible “face” of pharmacy, but its leadership struggles to keep its members focused on creative pathways that utilise the natural advantages of a community pharmacy – convenient location, health professional availability and access, a “core” duality…
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Create Infinite Growth Through Appropriate Brand Building
Recently, I came across a paper published on the Boston Consulting Group (BCG) website and it was titled “Eight Lessons to Secure Infinite Growth”. It was a paper that involved simple processes to create strong brand images. As I read into the detail I found that if I changed some of the nomenclature it was…
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Newcastle Conference will Feature Solutions for Pharmacy
Editor’s Note: Crunch time is coming up fast with Location Rules now firmly being investigated as to relevancy. i2P predicted this event in the year 2000, but we were three years out. We expected it to happen in 2012. We also said that when pharmacists were worn down with a massive workload and a minimal…