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Marketing Focus – Essays on Management & Marketing
A little gratuitous advice to the Australian Prime Minster, Malcolm Turnbull: Schedule this year’s Federal election for September, or better still, October. At this time the Australian economy and commerce do not need a 5-to 6-week distraction that will impact on productivity, momentum and cash-flow. The later the better, is only a compromise. Now is…
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Charisma breeds success
Some people walk into a room and all heads turn. When they begin to speak, people are mesmerized. They instantly gain respect and trust. In a word, they have charisma, one of the most desirable and enviable qualities in the world. What is charisma? It’s hard to define, but it is many things, such as…
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A Pharmacy Clinical Service Model – Innovating and Adapting from Others
Recently, in my capacity as a management consultant, I was asked to review some policies for a security company I had an association with, in a health capacity. Security guards, because of their continual work during the night and early mornings, suffer from health problems related to their interrupted circadian rhythms. The first casualty is…
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Make the Right Turn at the Next Crossroads
In the latest edition of Drug Topics, senior pharmacist Truman Lastinger describes a scenario for what he describes as Retail Pharmacy in the US. Because US pharmacy is a bit ahead in evolution than Australian pharmacy his comments are very relevant for today’s Australian pharmacy, the practice of which has split into three components- Retail…
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Trust – It Always Has to be Worked at
Pharmacy always appears in national polls measuring trust, and always in the first three, with results for pharmacists, nurses and doctors all highly ranked and all close together. Trust is an elusive concept to quantify and when evaluating, only a subjective opinion can be formed as a measurement. But in human beings it is something…
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NAVIGATING THE ROAD AHEAD
Below, is a concise text which provides insights on just two of six key aspects which are impacting global, national and local economies and market places. I am confident that you, like delegates to a forthcoming conference, will recognise and successfully pursue your own objectives and outcomes from this information sharing. Enjoy. Profit. Share. Barry Urquhart…
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Getting fired can be a good thing
When you are fired, you’re rejected. It’s as simple as that. It’s the end of the road for that job. But it might put you on the superhighway to a Super Bowl championship! Look no further than Gary Kubiak, who is the newest poster child for rebounding from adversity. He was fired as head coach…
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A Happy Workplace is also a Profitable Business Environment
A happy workplace is one that is characterised by good leadership generating good policies, forward planning and capital recruitment, with all of that activity interpreted by good managers. Note that I use the word “interpret” for managers whose primary function is simply to make good decisions. Words can sometimes be misleading and if they ambiguously…
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Opportunities for Clinical Services
I was interested to read that Chemmart had introduced a genetic testing system designed to tailor drug treatments to an individual patient. At least that has been the promise of these types of tests as they have gradually made their way into the market-place. With the introduction of the myDNA test into a pharmacy environment…
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Encouragement is verbal sunshine
Lord Chesterfield, in his famous letters to his son, said: “My son, here is the way to get people to like you. Make every person like himself a little better, and I promise that he or she will like you very much.” Most of us are aware of the tremendous power of encouragement, yet we…