Dealing with distraction
Our digital lives might be making us more distracted, distant and drained, according to to research presented by the [...]
Culture
Pharmacist Prescribing – It’s Time!
Australian pharmacists lag behind their counterparts in other western economies (particularly the UK) in their scope of [...]
The Difference Between Care and Service is Significant
I’m not bemoaning the current state of pharmacy, but what percentage of your time is spent doing what you went to pharmacy [...]
Marketing Focus Newsbrief – Australian Service Standards Costing Business Big Time
The customers have spoken. Australian customer services are consistently falling short of expectations. It is costing [...]
Self-Care….A Perfect Fit with Community Pharmacy
The concept of Self-Care as a tangible health tool has been formally recognised by Australian community pharmacy since the [...]
Calm Your Emotions Before They Get Out Of Control
A young woman was waiting for her flight at a big airport, so she decided to buy a book to read and a packet of cookies to [...]
Countdown as Australian Pharmacy Begins the Transition as Part of a Global Network
In an i2P editorial dated May 29 2017, an analysis of the rift between Sigma and Chemist Warehouse was provided. Please take [...]
Mistakes Are Opportunities To Learn
A young vice president was appointed by the board of directors of a bank to replace the retiring president and founder. With [...]
Marketing Focus – 1. THE “HAWTHORNE EFFECT” LIVES ON. 2. SERIOUSLY, FUN 3. TRUE TO YOURSELF 4. INITIATING, NOT MANAGING CHANGE 5. GUARANTEED – REALLY?
1. THE “HAWTHORNE EFFECT” LIVES ON. It warrants attention, involvement and refinement by all the lessons learnt have [...]
What’s going on here?
Interesting reporting from within the medical/pharmacy media about the ego-driven (on both sides) reporting of the [...]
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