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Pharmacy in the Home (PIH) – Designing Your Future Direction
This is a project that has finally gained traction with community pharmacy leadership. As a reference exercise, i2P plans to condense its knowledge of PIH projects and deliver this content to readers, spread over a number of articles. The necessity of the project is self evident when you consider age demographics of the Australian population. […]
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Getting Unstuck Means Sticking to a Plan
Three men were in a pickup truck driving in the woods when they became stuck in the mud. The driver became angry and began to shout and curse. He pounded on the steering wheel and then sat fuming about their bad luck. The second man climbed out of the truck and took refuge in the […]
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Make The Call To Improve Phone Skills
The world is getting smaller every day. Thanks to advances in technology, we can be connected to points around the globe in seconds through our computer or telephone. We can even be on the other side of the world almost in person in a matter of seconds. Businesses can easily reach people and places that […]
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We are Judged Within Seven Seconds of Meeting Somebody
We are head down, tail up, working our way through a pile of prescriptions across the day, striving to use the skills that we are famous and respected for. Some of the people waiting for scripts will be people we already know. Others will be brand new patients, who we are engaging with for the […]
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“Recommendation Prescriptions”
How many times in an average day would you discuss a minor ailment with a patient? Do you aim for a quick sale, or do you really engage and help with meaningful solutions? What about considering your own “script pad” with your name and pharmacy details imprinted, and on which you list your solutions, in […]