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Micro-practice – Future Direction for Pharmacy
I2P has long proposed that pharmacy attracts two types of consumers – customers and patients. A little reflection will resolve this issue because clearly, customers will be attracted to the more commercialised aspects of pharmacy that compete with retailing in general, and the reason why pharmacists see their major competitors as supermarkets and variety stores.…
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The Amazon Supermarket (and Pharmacy) Coming to a Place Near to You
Just before Christmas 2016 i2P alerted pharmacists to a global retailer (Amazon) making plans to enter the Australian market with a massive retail offering (see http://i2p.com.au/how-amazon-will-dominate-global-retail/ ) and ambitions to dominate the entire retail sector. Amazon, of course, is already known in Australia for its online retailing of books While it often seems that some…
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Biophilic Design is a Natural Part of Life
There is a new term gradually entering the thinking of people advising and shaping various design elements of health care provider environments at all levels – furniture and fittings design, light and colour, display, software and systems design, and marketing design. It is called Biophilic Design and its concept is to provide design that follows…
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Taking the Initiative with Co-Pay
Chemist Warehouse, as you would have imagined, has taken the initiative to discount the co-pay for PBS prescriptions by $1.00. The impact on a retail pharmacy like the warehouse model is not quite the same as for a community pharmacy, because budgets for retail pharmacies are geared for lower profit percentages combined with higher turnover…
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Why Large Pharmacies Must Develop
Traditionally, when pharmacists reach a mature point in their business and practice development, they have looked to increase their success by adding a new pharmacy to their collection. And sometimes more than two pharmacies, expanding to the legal limit of five or six (or even more using creative investment practices). While the gross profit capacity…
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®Easy chain – Sartoretto Verna rethinks pharmacy design
Editor’s Note: Australian community pharmacy design is altering to include more compound dispensing, a variety of clinical spaces and less general retailing. Interview rooms will take away wall space and the display shelving, so new innovations are required. Sartoretto Verna has harnessed this trend in a presentation they call the Easy chain display system that…
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Evidence Based Design Will Encourage Patient Outcomes
A pharmacy environment is a complex one of patients, customers, products and services. It is a little understood environment because evidence surrounding its structure and presentation is sparse. All the elements require integration. It’s one thing to spruce up a space aesthetically, but it’s equally important to address the underlying conditions to support the experience…
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New Paradigm Pharmacy Design
Pharmacy Workplaces are fairly sterile places to work in as regards to interaction with co-workers and fulfilment for patients and customers. Design improvement is one of the last items generally considered when setting up a pharmacy because there are many models to view and adapt that are already developed, and can be readily copied. But…
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Pharmacy Inertia is Crippling Development – Build Clinical Spaces and Move into your Local Area Market Plan
I was standing at the reception counter at my local GP waiting to make an appointment for my next visit. It was a hive of activity with conversations animatedly occurring all around me. It was obviously going to be a bit of a wait before I got my turn and I started to observe more…
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Taking Pressure Away from the ED Lloydspharmacy Model
The Pennine Acute Hospitals NHS Trust in Greater Manchester has partnered with LloydsPharmacy to trial an innovative new pharmacy-led clinic at its busy North Manchester General accident and emergency department. As A&E departments across the country face unprecedented demand and continuing pressures, with mounting patient numbers attending for all sorts of conditions and complaints, the…