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Your Future Pharmacy – there are choices
Pharmacies have always existed in different formats to give customer or patient choices. Physical size has been one of these determinants, but does size really matter? Pharmacy, as an industry has relied on the PBS as being the centre of its universe. In so doing, pharmacists have skewed pharmacy practice to becoming overwhelmingly geared towards…
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Competitive Advantage Points Back to the Future
Having owned two large pharmacies in the past, after 7 years implementing other property businesses in the healthcare space, circumstance provided me with the opportunity to commercialise a new pharmacy in a green-fields site in eastern Melbourne. Much continues to be written about the future for Pharmacy. What is our future role? How do we…
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Basic Patient Engagement
The term “Patient Engagement” is appearing in pharmacy media at an increasing rate. But what is meant by this term and is there more than one form of patient engagement? The quick answer is that the term is not new, but has been expanded to include patient sharing between various health professions. Patient engagement has…
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Take charge of your attitude
A mother was ready for a few minutes of relaxation after a long and demanding day. However, her young daughter had other plans for her mother’s time. “Read me a story, Mommy,” the little girl pleaded. “Give Mommy a few minutes to relax. Then I’ll be happy to read you a story,” the mother replied. …
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Pharmacy Inertia is Crippling Development – Build Clinical Spaces and Move into your Local Area Market Plan
I was standing at the reception counter at my local GP waiting to make an appointment for my next visit. It was a hive of activity with conversations animatedly occurring all around me. It was obviously going to be a bit of a wait before I got my turn and I started to observe more…
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The Unmet Needs of Cancer
How can we understand and meet the unfulfilled needs of our patients who have been through cancer therapy? Recent research shows that many cancer patients face physical and mental challenges that impair their quality of life well beyond the five-year survival milestone. These problems and challenges can vary by the type of cancer and the…
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Unprecedented Attacks on PGA Post-ANAO Report
“Australian pharmacy is in a death throe whether you are an accredited consultant or a community pharmacist and the PGA has been the spectacular lobbying body that has brought us to this point.” This is just a sample of one of the many comments currently circulating since the publication of the ANAO audit report after…
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Post ANAO Report – the way ahead.
In his State of the Union address on 20 January, 2015, President Barrack Obama said: “I want the country that eliminated polio and mapped the human genome to lead a new era of medicine—one that delivers the right treatment at the right time.” And crucial to achieving that reality, said experts who addressed the 2014…
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Try brainstorming to remedy cloudy thinking
An electric utility in the northwestern U.S. had problems with ice building up on its power transmission lines during the winter. The company had to send linesmen out to climb the pylons that held the lines to clear off the ice and snow. It was difficult and dangerous work, especially as bears sometimes wandered close…
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Taking Pressure Away from the ED Lloydspharmacy Model
The Pennine Acute Hospitals NHS Trust in Greater Manchester has partnered with LloydsPharmacy to trial an innovative new pharmacy-led clinic at its busy North Manchester General accident and emergency department. As A&E departments across the country face unprecedented demand and continuing pressures, with mounting patient numbers attending for all sorts of conditions and complaints, the…