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Digital Nomads – Providing Clinical Services That Appeal
There’s a growing opportunity that is emerging among professionals who are adapting to a nomadic lifestyle. You don’t have to be “grey” to qualify for the lifestyle – and it can accommodate any age. It does however, require a full confidence in your knowledge base and have some tech-savvy skills in addition. Welcome to the…
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Nissan Foresees Offices Powered by Electric Cars – We see Electric Cars Becoming Offices Occupied by Digital Nomads
Electric vehicles have potential to change the way we live beyond transportation. No longer a question of ‘if,’ but a matter of ‘when,’ electric vehicles are already changing the status quo of transportation. And they will have a niche within pharmacy. We’re at the beginning of one of the few times in human history where…
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Embracing the Empowered Patient
The year 2016 ushered in a range of problems that caught health care providers generally unprepared as events unfolded. We all tend to keep in our own silos and do not necessarily take on an awareness with what is happening in the world of doctors, nurses and allied health practitioners unless they impact us directly…
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The Lessons From History – From Someone Who Has Lived It
Two weeks ago we published an article called Make the Right Turn at the Next Crossroads . It was based on a story written by a senior US pharmacist named Truman Lastinger and published in the US magazine, Drug Topics. Because Truman Lastinger and I are of similar vintage I could strongly identify with the period…
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Health Care Dissatisfaction
GE Healthcare Camden Group and Prophet on Wednesday published the results of a study that found about 81% of the people they surveyed are dissatisfied with their health care experience. While this is a US study i2P believes that a similar situation exists here in Australia. The study also found a gap between what providers…
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RFID Is a Basic Step Towards Specialist Goods & Services Success
Specialist Retailers like Rebecca Minkoff are benefiting more from service and supply chain agility. Australian specialist pharmacies lag well behind. Today, consumers are more informed, empowered and demanding. As the line between the physical and digital worlds blurs, retailers must differentiate themselves to drive customer loyalty. That means delighting customers and patients beyond expectation while getting…
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A Pharmacy Clinical Service Model – Innovating and Adapting from Others
Recently, in my capacity as a management consultant, I was asked to review some policies for a security company I had an association with, in a health capacity. Security guards, because of their continual work during the night and early mornings, suffer from health problems related to their interrupted circadian rhythms. The first casualty is…
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Biometric Systems – Coming to a Place Near You
Devices for measuring personal biometrics have been evolving for some time now, with the promise of continuous monitoring of a patient or a well person undertaking a strenuous fitness program. On balance, the fitness industry is driving this type of monitoring to ensure safety and guidance for fitness trainers, but there is obviously room for…
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Encouragement is verbal sunshine
Lord Chesterfield, in his famous letters to his son, said: “My son, here is the way to get people to like you. Make every person like himself a little better, and I promise that he or she will like you very much.” Most of us are aware of the tremendous power of encouragement, yet we…
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Disruptive Technology for Patient Engagement
New technologies pave the way for innovation to drive business practices in pharmacy. Unfortunately, innovation appears to be a slow process in Australian pharmacies and as a result there is a pent-up frustration among young pharmacists that nothing is happening. On the other side of the coin there seems to be a majority of pharmacy…