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Bogus bed wetting interventions
I was recently contacted by a general practitioner who specialises in treating children who wet their beds. He raised concerns that he was seeing an increasing number of parents who had previously taken their child to alternative practitioners. One child had been to a chiropractor more than 20 times to be “adjusted”. This was causing…
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Emoji Power and Pharmacist Communications
Recently I noted a comment published in a pharmacy online blog that criticised the way pharmacist written communications were delivered to aboriginal communities and referred specifically to the lack of images to relay concepts or specialised components of information. Not having a lot of experience in this area I reflected about what I did know…
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Customers feat on great service
How much would you pay for an egg? Fifty cents? Two dollars? How about $6,000? That’s how much it cost one restaurant in Newport Beach which refused to honor a customer’s request. Not through legal action, or any formal process. Rather, it represents the lost business that eatery suffered – because of one egg.…
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Am I missing something?
Old chestnuts aren’t allowed to settle. Unbalanced pharmacy media reporting just keeps on keeping on. I was puzzled recently about a debate around the value of homeopathy in the UK. The report keeps the pot boiling on how homeopathic remedies are a “waste of money” and more importantly, “may even cause harm”. More fascinating to…
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Soil and our future – health, climate change and feeding the world
The impact of soil on children’s blood lead levels to how farmers can respond to climate change are among the hot button issues under discussion at the 2015 Agriculture and Environment Research Symposium. The University of Sydney’s Faculty of Agriculture and Environment brings together leading experts from Australia, New Zealand and the United States for…
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Why Large Pharmacies Must Develop
Traditionally, when pharmacists reach a mature point in their business and practice development, they have looked to increase their success by adding a new pharmacy to their collection. And sometimes more than two pharmacies, expanding to the legal limit of five or six (or even more using creative investment practices). While the gross profit capacity…
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The Workforce Summit, Senior Pharmacists, Aged Care & Designing a More Inclusive Succession System
The emergence of a “think tank” for Australian pharmacy ought to be a significant event, but you would never think so because it is so “low key”, It was recently responsible for the pharmacy profession’s first ever Australian Pharmacist Workforce Summit, ‘uniting our profession for a sustainable future’ – an event that was held on…
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Choice gives us the tick of approval
I guess we have arrived at last! Our professional expertise has been approved by Choice magazine – a publication which has been fairly critical of us over the years. Even made the front page of some pharmacy newsletters. But hold on………the tick of approval has nothing to do with our professional expertise, our role in…
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Our attitude determines our altitude
My friend Pat Williams, senior executive vice president of the NBA’s Orlando Magic and author of several books including “Go For the Magic,” has a great analogy when it comes to attitude. He uses this comparison: On the instrument panel of every airplane is a device called the attitude indicator. This instrument shows the…
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A Call to Arms – Your Next Fight for Survival
In our last edition our lead article COSBA Support for Pharmacists Owning Pharmacies may not have attracted your attention and the significance of a different type of threat to the survival of pharmacy. We were interested to note that at least one pharmacist was alert to these circumstances and posted to the Auspharmlist Bulletin Board who noted…