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Communication

Wisdom is Sunlight Of the Soul

December 10, 2018 <a href="https://i2p.com.au/authors/harvey-mackay/" rel="tag">Harvey Mackay</a> 0

Quotes, aphorisms, proverbs or whatever you want to call them — I’m a junkie. I picked up the habit from my father who was an […]

Outreach Services are Drivers for Clinical Services that can Expand Market Share

November 26, 2018 <a href="https://i2p.com.au/authors/neil-johnston/" rel="tag">Neil Johnston</a> 0

This article is the last in an article series attempting to summarise a focus for community pharmacy direction using an outreach Pharmacy-in-the-Home program as a […]

Marketing Focus Newsbrief – Much Small Business Self-Induced

November 26, 2018 <a href="https://i2p.com.au/authors/barry-urquhart/" rel="tag">Barry Urquhart</a> 0

Many local businesses are losing revenue opportunities because of inadequate access, poor/no responses to initial enquiries, non-adherence to appointment times, indifferent service standards and a […]

Professional Services Home Outreach – Marketing the Program and Recruiting the Patients

November 12, 2018 <a href="https://i2p.com.au/authors/neil-johnston/" rel="tag">Neil Johnston</a> 0

Pharmacy–in–the–Home (PIH) outreach programs are lagging in community pharmacy because there are insufficient clinical service developments within the existing physical environment. It is hard to establish […]

Pharmacy in the Home (PIH) – Designing Your Future Direction

October 15, 2018 <a href="https://i2p.com.au/authors/neil-johnston/" rel="tag">Neil Johnston</a> 0

This is a project that has finally gained traction with community pharmacy leadership. As a reference exercise, i2P plans to condense its knowledge of PIH […]

Remember To Work On  Keeping Your Memory

October 15, 2018 <a href="https://i2p.com.au/authors/harvey-mackay/" rel="tag">Harvey Mackay</a> 0

American mathematician Norbert Wiener had a reputation for being a little absent-minded. According to one story, when his family moved to a new Massachusetts home, […]

Dealing with distraction

August 19, 2018 <a href="https://i2p.com.au/authors/gerald-quigley/" rel="tag">Gerald Quigley</a> 0

Our digital lives might be making us more distracted, distant and drained, according to to research presented by the American Psychological Association. For example, even […]

The Difference Between Care and Service is Significant

August 3, 2018 <a href="https://i2p.com.au/authors/gerald-quigley/" rel="tag">Gerald Quigley</a> 0

I’m not bemoaning the current state of pharmacy, but what percentage of your time is spent doing what you went to pharmacy school to provide? […]

Communication Need Not Be Complicated

August 3, 2018 <a href="https://i2p.com.au/authors/harvey-mackay/" rel="tag">Harvey Mackay</a> 0

Several years ago, a seasoned plumber wrote to the U.S. Bureau of Standards promoting a new procedure for cleaning pipes. The bureau replied: “The efficiency […]

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