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The Lessons From History – From Someone Who Has Lived It
Two weeks ago we published an article called Make the Right Turn at the Next Crossroads . It was based on a story written by a senior US pharmacist named Truman Lastinger and published in the US magazine, Drug Topics. Because Truman Lastinger and I are of similar vintage I could strongly identify with the period…
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Understanding the Impacts of a Global Pharmacy Invasion
Recently, i2P ran some articles postulating the expansion strategies of global supermarket and pharmacy groups. It is a story of consolidation of the pharmacy industry, both horizontally and vertically to form up massive conglomerates that concentrate purchasing power and market share of retail pharmacy goods and services. And it is a story that is mostly…
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Health Care Dissatisfaction
GE Healthcare Camden Group and Prophet on Wednesday published the results of a study that found about 81% of the people they surveyed are dissatisfied with their health care experience. While this is a US study i2P believes that a similar situation exists here in Australia. The study also found a gap between what providers…
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Alliance Boots will Spearhead a Global Onslaught with our Goverment’s Assistance
The news broke last week that Alliance Boots was making plans to enter the Australian market. This appears to be another step in the global concentration of community pharmacy, which Australian pharmacy has been able to withstand. Until now. The original Boots pharmacy group, a UK-based company, was recently taken over by the largest retail…
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RFID Is a Basic Step Towards Specialist Goods & Services Success
Specialist Retailers like Rebecca Minkoff are benefiting more from service and supply chain agility. Australian specialist pharmacies lag well behind. Today, consumers are more informed, empowered and demanding. As the line between the physical and digital worlds blurs, retailers must differentiate themselves to drive customer loyalty. That means delighting customers and patients beyond expectation while getting…
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A Pharmacy Clinical Service Model – Innovating and Adapting from Others
Recently, in my capacity as a management consultant, I was asked to review some policies for a security company I had an association with, in a health capacity. Security guards, because of their continual work during the night and early mornings, suffer from health problems related to their interrupted circadian rhythms. The first casualty is…
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Biometric Systems – Coming to a Place Near You
Devices for measuring personal biometrics have been evolving for some time now, with the promise of continuous monitoring of a patient or a well person undertaking a strenuous fitness program. On balance, the fitness industry is driving this type of monitoring to ensure safety and guidance for fitness trainers, but there is obviously room for…
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Opportunities for Clinical Services
I was interested to read that Chemmart had introduced a genetic testing system designed to tailor drug treatments to an individual patient. At least that has been the promise of these types of tests as they have gradually made their way into the market-place. With the introduction of the myDNA test into a pharmacy environment…
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The Australasian Association for Academic Primary Care Inc
i2P is interested in promoting primary health care through community pharmacy or pharmacist collaboration with GP’s. We recently came across this website The Australasian Association for Academic Primary Care Inc which describes an organisation we had not heard of before. Given that the focus is on primary health care and is obviously designed to support and…
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The Evolution of the Walk-In Clinic to Urgent Care Clinic
Australian pharmacy is now well behind its US and UK counterparts in the development of walk-in clinics and appears almost frightened, certainly reluctant, to build on this obvious platform that has proven successful in re-aligning many large pharmacy groups back to a balanced core health business. CVS in the US appears to be the main…