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Australia’s Health Care System Funding Needs Fixing
Australia’s health system funding is beginning to exhibit signs of stress. Is this by accident or by deliberate design? Health out of pocket expenses are beginning to climb and many common medical procedures are now funded by drawing down from a patient’s superannuation fund -sufficient monies to cover costs. Health advocates are concerned about the…
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Blockchain – a trust system that could underwrite health information exchanges and integrate with other trust systems.
Blockchain is a relatively new technology system that can be customised to transact trusted actions, not being under a centralised control involving governments or banks. It is closely associated with the concept of Bitcoin, which is described as a form of financial currency called “cryptocurrency”. Many new cryptocurrencies have been launched, most emulating Bitcoin’s success in…
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The Productivity Commission Recommendation to decouple pharmacists from dispensing mirrors a progressive Scottish community pharmacy culture
Community Pharmacy Scotland (CPS) is the organisation which represents community pharmacy owners throughout Scotland in almost every aspect of their working lives, and is the voice of these vital healthcare professionals north of the English Border, as they deliver pharmaceutical care to the people of Scotland. It is therefore, the Scottish equivalent of the Pharmacy…
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Why Amazon’s Entry to the Australian Pharmacy Market May Drive Cultural Change, New Innovation and Promote Young Pharmacists
Amazon is about to enter the Australian retail market and is known to be interested in adding pharmacy to its retail mix of products and services. Amazon has developed “entry point technology” to a consumer’s home. It is called the Echo system and it is powered by voice activation technology called “Alexa” which is of…
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Clinical Services – What Patients Will Pay For
Pharmacists have always been well regarded by their patients for their ability to deliver health literacy programs, over the counter in semi-private spaces in roughly three to five minute segments. Generally, this service has been delivered free of charge and it has formed a nearly invisible component of “core” business. Only invisible because it was free,…
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Health Literacy – A Concept for a Valid Direction for Community Pharmacy
Recently, I had a conversation with a health professional involved in the public health system. Research had emerged that large pockets of populations were experiencing epidemic levels of chronic illness such as obesity, diabetes, asthma, and heart disease. These population pockets correlated with areas of low socio-economic households where people had generally poor diets and…
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Robots + AI = Rx Replacement?
In an earlier article (Avatars May Take Over Patient Communications – Where to from there?, I discussed the possibility of pharmacists being able to be displaced, especially in the area of drug information delivery to patients. Big Pharma has always wanted to be able to advertise directly to patients because they know the power of…
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The Patient Proposition
I am wondering if there are any pharmacists out there who have ever created a written proposal to recruit patients to your practice. The reason I ask is that so many pharmacists in their communications with each other or with other health professionals, talk in terms of having “customers”, with the word “patient” appearing spasmodically…
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Design for a Medication Safety Plan
The problem of creating a quality professional pharmacy practice for community pharmacy is often in conflict with the metrics required to provide a solid business infrastructure. Without a sound infrastructure there is no support to underpin a professional practice, so Codes of Conduct and minimum levels for Standards of Practice have to be developed. Increased…
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Biophilic Design is a Natural Part of Life
There is a new term gradually entering the thinking of people advising and shaping various design elements of health care provider environments at all levels – furniture and fittings design, light and colour, display, software and systems design, and marketing design. It is called Biophilic Design and its concept is to provide design that follows…