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You can’t win if your head is not in the game
The late Yogi Berra was playing in the minor leagues for the Newark Bears before joining the New York Yankees for his Hall-of-Fame career. His manager told him not to swing at balls out of the strike zone. The manager said, “Yogi, next time you’re up, think about what you’re doing.” Yogi said, “I struck…
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Give your self-confidence the boost you need
Walt Disney used to talk about the four Cs to success in life – curiosity, confidence, courage and consistency. He believed that if you applied these four Cs to your life, you could accomplish practically anything. But there was one C that Walt said was the greatest of all – confidence. He said, “When you…
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How to thrive and not choke in pressure situations
Last spring I was playing a great game of golf. I stood on the 18th tee, and with a birdie on the par 5 final hole, I would shoot an even par 72. I pulled out my driver one last time. Having hit 13 good drives in a row, I was super excited about telling…
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Thoughts for a richer life
I’ve had this little gem tucked away for many years, and I refer to it from time to time to remind myself of what’s really important. I’ve searched for the source, which I haven’t been able to find, because I’d like to thank the author for these wonderful lessons. Here are the original thoughts, followed…
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You really can buy happiness
We’ve all heard the old adage that you can’t buy happiness. Well, it turns out that’s not exactly true. You actually can buy happiness – when you spend your money or your time on others. Does that come as a surprise to anyone? It’s true for individuals and companies alike. Corporations and organizations often…
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Customize your customer service
If you’ve ever had anything custom-made, you can relate to how satisfying the experience can be. Whether it’s a new house, a tailor-made shirt, or even a special sandwich, getting exactly what you ordered is gratifying. That’s why I think we should rename customer service to “custom service.” Every customer contact should involve custom care…
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Age is only a number
October is one of my favorite months, perhaps because that’s when I get to blow out my birthday candles and celebrate another successful year. Who doesn’t love birthdays? My age is irrelevant; in fact, I subscribe to the iconic comedian Jack Benny’s philosophy. He turned 39 in 1933, and remained that age until his death…
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How to make a good first impression
You never get a second chance to make a first impression. Truer words were never spoken. Oftentimes, first impressions determine whether you will even get to make a second impression. We can all recall first meetings that we wish we would have handled differently. What did we learn from those experiences? “Psychology Today” magazine gives…
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Recommit to your goals
The famed aerialist Zumbrati once walked a shaky tightrope across Niagara Falls despite a gusty wind that almost caused him to lose his footing. He was very relieved to have made it safely across. Waiting for him on the other side was a fan with a wheelbarrow. “I believe you could walk back across pushing…
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Money, the game … with seven simple steps to win it
With the possible exception of what the Treasury Department turns out, MONEY Master the Game – Tony Robbins’ new book – may be the most valuable stuff in print. It’s absolutely jammed with advice you can take all the way to the bank. Tony boils his message down to “seven simple steps to financial freedom.”…